Why did Hajjar adopt LeasePilot?
Our lease templates were out of control. Too many different options; things that were pulled from old owners for some buildings and cut and pasted into a different template for a different building. I felt like we were losing control—playing too fast and too loose—that was a huge risk. LeasePilot was an opportunity for us to clean the slate. It was a relatively low financial commitment up-front, so we thought, “What is there to lose? Worst case, if LeasePilot isn’t all it’s cracked up to be, we’ll still walk away with a clean set of forms.”

What’s the top benefit you’ve seen so far?
Speed. And not just in drafting leases, but also in the time spent reviewing them. That all amounts to getting leases out the door sooner. When the customer is in the rhythm, you want to keep the momentum. People change their minds quickly if you haven’t solidified the deal. You don’t want them to spend their time looking at one more place, you want them to spend time on your deal. Knowing that when a tenant asks, “When can I have a lease?” I can say, “Tomorrow.” That’s pretty amazing.

What would you say to your peers considering LeasePilot?
Do it early. You’ll save so much time and eliminate so much frustration down the road. Even if you’re a smaller company in a growth phase, that’s when you’re doing the most refining of your leases. You don’t know what you don’t know yet, and as you grow you learn things. You learn that, “oh, of course every insurance clause has to say this…” and with LeasePilot, you make that update once and boom—every property is up to date.